Term and Conditions

Last Updated: [Insert Date]

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part, please refrain from using our site.

2. User Obligations and Responsibilities

2.1 Account Registration

When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Prohibited Activities

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of the website
• Misrepresent your identity or affiliation
• Upload harmful content or viruses

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, we cannot guarantee that all information is error-free. Colors may vary slightly due to monitor settings.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

3.3 Intended Use

Our grooming products are designed for professional and personal pet care use. Follow all manufacturer instructions for safe and effective use.

4. Orders and Payment

4.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors.

4.2 Pricing

Prices are in US Dollars and subject to change without notice. Discounts and promotions cannot be combined unless specified.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at checkout. You represent that you have the legal right to use your payment method.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after processing)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after processing)

5.2 Processing Time

Orders typically process within 1-2 business days. Delivery times are estimates and not guaranteed.

5.3 Shipping Restrictions

We currently ship to all regions except Asia and remote locations. You are responsible for any customs duties or taxes in your country.

6. Returns and Refunds

6.1 Return Policy

You may return most unused, unopened items within 15 days of delivery for a refund or exchange. Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

6.2 Refund Process

Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item.

6.3 Non-Returnable Items

Certain items cannot be returned for hygiene reasons (e.g., opened grooming products, used apparel).

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is our property or our licensors’ and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Limitation of Liability

ARTERO Sales Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the purchase price of the product in question.

9. Governing Law

These Terms shall be governed by the laws of the State of Michigan, USA, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use constitutes acceptance of the revised Terms.

11. Contact Us

For questions about these Terms, please contact us at:

ARTERO Sales Store
727 Nash Street, Detroit, US 48226
Email: [email protected]