Privacy Policy

Last Updated: [Insert Date]

At ARTERO Sales Store (“we”, “us”, or “our”), operating at petscoatcare.com, we are committed to protecting the privacy of professional pet groomers, salon owners, and all our valued customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases of premium grooming equipment and supplies.

1. Information We Collect

We collect the following types of information to provide and improve our services to grooming professionals:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, and professional credentials (for salon owners).
• Payment Information: Credit card details (processed securely through our PCI-DSS compliant system), PayPal account information (note: we never store full payment details).
• Business Information: Salon name, tax ID (for business accounts), purchase history, and equipment preferences.
• Technical Data: IP address, browser type, device information, and website usage patterns.

2. How We Use Your Information

As specialists serving the professional grooming community, we use your information to:

• Process and fulfill orders for grooming equipment and supplies
• Provide customer support tailored to professional groomers’ needs
• Improve our product offerings and website functionality
• Send order confirmations and shipping notifications
• Communicate about promotions or new products relevant to grooming professionals (with your consent)
• Prevent fraud and enhance payment security for high-value equipment purchases
• Comply with legal obligations related to international sales

3. Data Sharing and Disclosure

We respect the confidentiality of professional grooming businesses and only share information when necessary:

• Service Providers: With trusted partners who assist in payment processing (Visa, MasterCard, PayPal, JCB), shipping, and IT services – all bound by confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights and the safety of our professional community.
• Business Transfers: In connection with any merger or sale of company assets.
• Professional Accounts: With authorized team members for salon management accounts (as per your instructions).

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve grooming professionals worldwide (excluding certain Asian and remote regions), your information may be transferred to and processed in the United States (our headquarters at 727 Nash Street, Detroit, US 48226) and other locations where our service providers operate. We implement appropriate safeguards for international data transfers.

5. Data Security

We implement enterprise-grade security measures to protect professional groomers’ data:

• 256-bit SSL encryption for all transactions
• PCI-DSS compliant payment processing
• Tokenization of payment information (we never store full credit card details)
• Regular security audits of our systems
• Limited access to personal data within our organization

6. Your Rights

Professional groomers and all customers have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Object to or restrict certain processing
• Withdraw consent for marketing communications
• Receive your data in a portable format

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance the experience for grooming professionals:

• Essential Cookies: Necessary for secure checkout and account functionality
• Performance Cookies: Help us improve our website for grooming professionals
• Analytics Cookies: Understand how groomers use our site to find equipment
• Marketing Cookies: Show relevant product ads (only with consent)

You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We’ll notify professional account holders of significant changes via email.

9. Contact Us